Thank you for visiting (the “WebApp”) and using the services we make available through our WebApp. SUNETHRA EYE HOSPITAL ( or “We”) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This Privacy Policy intends to inform you about how we treat information that is collected from you. Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our WebApp. By accessing or using this WebApp, you agree to this privacy policy. This policy may change from time to time (check Amendments, if any). Your continued use of this WebApp after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Who we are

Sunethra Eye Hospital is a private eye clinic and hospital based at Patna, Bihar in India. Our website address is:

What personal data we collect and why we collect it

User-provided information

When seeking an appointment with us, we may collect your name, email, and contact number. Additionally, we may collect other information regarding the nature of services you seek from us and any message that you provide to book your appointment with us.

Non-Identifying Information

Whenever you visit our WebApp, we may collect non-identifying information, such as your time zone, referring URL, browser, operating system, mobile device information, carrier information, cookie information, usage, data transferred, and Internet Service Provider, from your IP address or third-party analytics tools.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Product Analytics data

WebApp logs clicks when you as a user interact with our websites or apps, when you visit a page, room or have a conversation. We will never collect or record the content in conversations.

We use tools like Google Analytics to automatically collect information about how you use the website. For example, your geographic location, how you found the website and the pages you view. These tools use your IP address and a cookie ID to process data into reports that we can use to improve our products, website and marketing. For information on Google’s privacy policy, please visit . You can use the Google Analytics opt-out browser add-on so you are not tracked into Google Analytics.

Technical Log data

Like most digital services, our servers automatically collect information when you access or use our Websites or Services and record it in log files. This log data may include the Internet Protocol (IP) address, the address of the web page visited within the Services, browser type and settings, the date and time the Services were used, information about browser configuration and plugins, language preferences and cookie data.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Sunethra Eye Hospital discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors that (i) need to know that information in order to process it on Sunethra Eye Hospital’s behalf or to provide services available at Sunethra Eye Hospital’s website, and (ii) that have agreed not to disclose it to others. None of those employees, contractors and affiliated organizations would be located outside of your home country; by using Sunethra Eye Hospital’s website, you consent to the transfer of such information to them.

Sunethra Eye Hospital will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Sunethra Eye Hospital discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Sunethra Eye Hospital believes in good faith that disclosure is reasonably necessary to protect the property or rights of Sunethra Eye Hospital, third parties or the public at large.

Certain non-personally-identifying data is captured and processed by Google and is governed by Google’s privacy policy (link given above in Product Analytics data section)

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Sunethra Eye Hospital can be contacted at any of the following method given at

  1. By submitting the form at the page
  2. By sending an email at the email address given on the page
  3. Through telephone at the number published on the phone
  4. By sending a snail mail at the address published on the page.

Additional information

How we protect your data

We use best efforts to keep your personal information secure by using SSL certificates. However, we make no guarantees as to the security or privacy of your personal information. It is in your best interests to safeguard your personal information and to use firewalls, anti-virus, spyware and other encryption methods when submitting personal information or content to us.

Your web browser may transmit a “Do Not Track? (DNT?) signal. Because of differences in web browsers’ default settings and the manner in which browsers incorporate DNT signals, it is sometimes unclear to site operators whether site visitors have selected the DNT setting themselves, or whether they are aware that they have a choice in determining the setting. We do not currently respond to DNT signals. Once the Internet industry has settled on standards related to this issue, we may reevaluate this approach.

Age Compliance

Our WebApp is not intended for children under 18 years of age. You must be 18 years or older before using our Service. If you are under 18 please stop using our Service immediately and do not submit any information to us.

Retention and deleting your data

Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

We will retain your personal data as follows:

  • Transaction information will be retained for a minimum period of 5 years following date of the transaction, and for a maximum period of 10 years following the date of the transaction.

In some cases, it is not possible for us to specify in advance the periods for which your personal data will be retained. In such cases, we will determine the period of retention based on the following criteria:

  • Information about you used for Product & Marketing communication will be retained as long as you have given us consent to use this information.
  • The period of retention of usage information will be determined based on the need for historical data to determine statistical validity and relevance for product decisions and technical monitoring.

Regardless of the provisions above, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person


Although most changes are likely to be minor, Sunethra Eye Hospital may change its Privacy Policy from time to time, and in Sunethra Eye Hospital’s sole discretion. Sunethra Eye Hospital encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change

If you have any questions about this Privacy Policy, please contact us via email or phone

Date Published: 03 February 2020